Shipping policy

 

Thank you for shopping with EN AAR. We strive to provide you with a seamless shopping experience and deliver your fragrance purchases in a timely and efficient manner. Please read our shipping policy below for more information regarding shipping details, costs, and delivery times.

 

1. Shipping Destinations

EN AAR currently ships to all provinces and territories within Canada.

 

2. Shipping Timeframes

  • Processing Time: All orders are processed within 1–3 business days from the time of purchase. Orders placed on weekends or holidays will be processed on the next business day.

  • Delivery Time: Estimated delivery time depends on the shipping method selected at checkout and the destination. Typically, delivery times are:

    • Standard Shipping: 5-7 business days

    • Expedited Shipping: 2-4 business days

    • Express Shipping: 1-2 business days

Please note that delivery times may vary based on the carrier and external factors such as weather conditions or holiday delays.

 

3. Shipping Costs

  • Free shipping on orders over $100 CAD. Shipping costs for orders under $100 CAD are calculated at checkout.

 

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery. You can also check your order status by logging into your account on our website.

 

5. Shipping Restrictions

  • We currently only ship within Canada.

  • Please ensure that all shipping details, including the address and contact information, are accurate to avoid delays.

 

6. Lost or Damaged Items

EN AAR takes great care in packaging your products, but if your order is lost or damaged during transit, please contact us at enaarshop@gmail.com or call us at +1 382 889 1396 within 7 days of receiving your package. We will assist you with a resolution.

 

7. Customs and Import Duties

As we only ship within Canada, customs and import duties do not apply. However, if you are shipping to a remote location, please be aware that additional charges may apply. Any customs or import duties are the responsibility of the customer.

 

8. Changes to Shipping Policy

EN AAR reserves the right to update or modify this shipping policy at any time. Any changes will be reflected on this page.

If you have any further questions or need assistance with your order, feel free to contact us at enaarshop@gmail.com or call +1 382 889 1396.

Thank you for choosing EN AAR. We look forward to delivering your fragrance experience!